A MODEL THAT PROVIDES ENGAGEMENT RATINGS FOR SEGMENTS AND SUB-GROUPS

Compare and track the engagement of key segments and subgroups

In combination with the general findings of the survey, Net Engagement Ratings provide a deeper and more specific knowledge and understanding of members' engagement.

Net Engagement Ratings can be used to compare and track engagement of key segments and subgroups of members, lapsed members or other stakehoders.

How to use Net Engagement Ratings

Obtaining and tracking engagement ratings for target segments and subgroups can help the organisation:

  • establish KPIs and targets for improvement linked to engagement that can be tracked over time
  • determine investment priorities
  • deliver engagement strategies for particular groups of members
  • create a more member-centric focus within the organisation

 Contact us to find out more about Net Engagement Ratings

MEMBER ENGAGEMENT

RATINGS

Capture engagement ratings through member surveys

SECTOR SURVEY

Valuable insight into current member engagement practices

OUR RESEARCH

Engaging younger & newly qualified members